Can't import reviews or photos

In some cases the import process might fail due to one of the following reasons:

• You have added a listing link from a platform that Booklee does not support
  • Booklee currently supports import from Airbnb, Booking.com, and Vrbo
• You have added an incorrect link or part of the link is missing
  • Please check that you have a full link from the open view of your listing on respective platform 
  • Please check that for Google reviews you are using the link from google maps (see instructions below).
  • Please check that for VRBO the link contains property ID (see instructions below)
• In some cases our import process might fail due to other reasons
  • In this case you might want to try again or you can contact our client support and we will take a look. 

How to get the right link for VRBO (the link needs to contain property ID):

• Option 1 - Search your property using the following link:
  • Find your property in VRBO using the link provided
  • Open the property listing (the link will contain property ID)
  • Copy the url from your browser
• Option 2 - Search in your VRBO profile:
  • Log in to VRBO
  • Go to your listings
  • Click on the left top picture of your listing
  • Copy the url from your browser

How to get the right link for Google:

Please note that for Google reviews you will need to:

• Open Google maps
• Find and select your property
• Go to reviews tab
• Copy a link from the browser